A design system for every Pronto Xi module

2022–2025 | Case study / by Carmelo Bisignano, Senior User Experience Designer

Project information

Industry
ERP, SaaS
Duration
2022–2025
Team
1 design lead, 1 scrum master, 1 UX/UI designer, 10 engineers, 1 product owner
My role
Building and running the design system, Accessibility standard, Design QA
Users
Pronto Xi product teams, People who use Pronto Xi every day
Tools
Figma, Confluence, Jira

Overview

Pronto Software makes Pronto Xi, an ERP used across many industries. Version 770 needed a design system behind it.

The system had to meet strict accessibility requirements, support the themes customers asked for, and make every ERP module behave the same way.

How the design system is organised
How the design system is organised

The design system

We built it with the internal teams, around a floorplan architecture for the two screens people spend most of their time in: data grids and object views. With those two patterns fixed, interaction stays the same across the whole ERP. Light and dark mode came in from the start, along with theming per customer.

  • Create, read, update and delete work the same way in every module, even though the platform is a monolith underneath.
  • A UI kit and documentation for the Cognos dashboards.
  • Reworked data grid screens, the part of the product with the most usability problems.
  • Desktop first, with the same rules carried over to the mobile app and POS.
Light theme
Light theme
Dark theme
Dark theme

Constraints

We had few people and a small budget, so we picked cheap solutions and worked around what we couldn't change. The system still covered the whole module suite. After the first delivery, a scrum master set up a two-week agile cycle for UX work: maintenance, customer feedback, bugs and usability tests, all handled as a normal backlog.

Outcome

The design system runs across Pronto Xi and has spread to the mobile app and POS. It is still maintained in two-week sprints, checked against customer feedback.

  • 85%of users found the new version easier to use (post-launch survey)
  • 25%less time per task, mostly in data grids and object views
  • 100%of ERP modules on the design system, from finance to HR
  • 50%of users switched to dark mode within 3 months
  • 92%positive customer feedback on use across desktop, mobile and POS
Before
Before
After
After
Before
Before
After
After