Pronto DS

Pronto Software is a steadily growing software company specialising in Enterprise Resource Planning (ERP) solutions. With an eye toward innovation and scalability, Pronto Software has built a reputation for providing reliable, user-centric solutions that meet the needs of modern businesses. The company’s flagship product, Pronto Xi, is a powerful ERP platform that caters to a wide range of industries with customisable features and modules.

Pronto Design System

Pronto Software required a robust design system to support the release of Pronto Xi Version 770. The system needed to meet high accessibility standards, align with customer preferences, and support a seamless user experience across all ERP modules.

Statement

Consolidated design methods and practices were the key driver behind the successful creation and implementation of the Pronto Design System. Working closely with internal teams, we developed a design system empowered with a floorplan architecture for datagrids and object views. This ensured consistency in user interaction across the ERP system. Additionally, the design system was optimised for both light and dark mode, supporting multiple themes based on customer preferences.

Key features included

Consistent support for CRUD operations across all modules, despite the challenges of a monolithic architecture.
The creation of a comprehensive UI kit and design documentation for Cognos dashboards.
Enhanced datagrid screens, addressing a core usability component within the system.
A desktop-first approach that could be applied to mobile apps and POS systems as collateral.

Challenges & Solutions

Resource constraints required us to adopt cost-effective solutions and creative workarounds. Despite limitations, we delivered a cohesive design system that supported the entire ERP module suite. Following the design delivery, we implemented an ongoing framework using agile methods, led by a scrum master, to support UX operations. This ensured design maintenance and continuous improvement based on customer feedback, bugs, and usability testing.

Outcome

The design system was successfully implemented and used across Pronto Software’s core product, as well as extended to collateral, such as the mobile app and POS system. The system continues to be maintained through a two-week sprint cycle focused on customer validation and feedback.

Impact on Pronto Xi

System usability

Improvement in user satisfaction (post-launch survey):

85% of users reported improved ease of use compared to previous versions.

Time saved per task:Average task completion time reduced by 25%, especially in data grid navigation and object view management.

Design system adoption

Modules covered by the design system:100% of ERP modules supported by the new design system (e.g., finance, HR, operations).

Dark mode/theme adoption:50% of users adopted dark mode within 3 months post-launch.

Maintenance & Feedback

Customer feedback satisfaction rate:92% positive feedback on the design system’s adaptability and usability across multiple devices (desktop, mobile, POS).